COVID-19 Updates from Epoch

New Options for Wine Pickups

 

With so many of us in a shelter-from-home status, we hope that you are hanging in there and finding some joy in this forced slow-down!  While we wait this out, we wanted to follow up on your Spring 2020 order and offer some pickup options.  Goodness knows, alcohol of any kind is much needed these days, so below we have listed three ways for you to access your new Epoch wines:

 

Option 1) Curbside Pickup Now

We will be offering curbside pickup between 10 AM – 2 PM every day.  If you can, please give us a 48-hour heads-up as to your arrival date and time, so we can have your wine packed and ready to go.  If you would like to add any additional wine to your order (see our Online Store for some ideas), please give us a call at 805.237.7575, and we will do our best to make that happen!  To snag your wines via curbside, you should pull up to our ADA gate (the gate closest to our Tasting Room), push the call button so we know you are here, pull in, pop open your trunk, and we will carefully place your order in your car.  We promise to not linger back there, keep our hands to ourselves, and send you off with a big Epoch “see you soon” wave!

 

Option 2) In-Person Pickup Later

If you would like to wait until the Covid-19 fog lifts to pick up your wine, we totally understand, and we’ve got you covered.  We will store your order at 58 degrees Fahrenheit until we reopen and you are ready to come back in for a visit.  Please let us know if hanging tight is how you would like to proceed right now.  No matter how weird things get in the meantime, we promise not to open your wine. ; )

 

Option 3) Shipping Your Order

If you were planning on picking up your wine but would now like to have it shipped instead, we would be happy to cover the costs of shipping this go-around.  We can ship your order as early as Monday, March 30th, so if this is the route you would like to take, please send us an email with your shipping address.  We will be monitoring shipments closely, but your help in sharing your most up-to-date information is huge in making sure everyone’s wine arrives safe and sound.

 

March 25, 2020 | 12:00PM

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San Luis Obispo County health officials issue shelter-at-home

San Luis Obispo County Public Health officials announced an order Wednesday for all county residents to shelter in their homes.  The shelter-at-home order goes into effect on Thursday, March 19 at 5 p.m. and will remain in place until further notice.

 

We are still available by phone daily (805-237-7575) and are here to answer any questions regarding your Spring 2020 Release Order or to help place new wine orders to ship.  Our online store is also up and running with all Tasting Room current pours, and other fun wines to help get you through these crazy quarantine times.

 

March 18, 2020 | 6:00PM

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Tasting Room Closed

Due to the latest guidelines from Gov. Gavin Newsom, we will be closing our Tasting Room to comply.  We are sad that we won’t be able to greet each of you in person, but we are a phone call away if you are needing to fill your cellar with Epoch wines.  Goodness knows that we all need wine during these quarantine times.

 

We are actively working on a plan for Spring 2020 Release Pick-ups and other operations, so check back on our website for the most current information.  Stay healthy and well hydrated during these ever-changing times!  ❤️🍷❤️

 

March 15, 2020 | 3:15PM

Spring Pickup Parties are Cancelled

California has banned all large scale gatherings, so sadly, we must comply and cancel our Spring Pickup Events.  Pickup Parties are the best combination of close-talking, wine-cheers-ing, food-passing, and dare we say it, spit-cup-sharing fun; clearly, now’s not the time for that.  If you have already RSVP’d and received your confirmation tickets through Tock, we will honor all current tickets for our next Entourage event, or you can request a refund here.  In a perfect world, we will reschedule the Release Party soon, but there are too many unknowns to make that call right now.  Once things settle down, we will be in touch with updates.

March 14, 2020 | 3:45PM

Spring 2020 Pickups

For those who planned to pick up their wine at our Pickup Parties, we will have this wine available at our Tasting Room starting a week earlier than intended.  Spring 2020 Release orders will be available for pick up starting Monday, March 23rd.  Please give us a 48-hour heads up as to your arrival date and time, so we can have your wine packed and ready to go.  If you were planning on picking up your wine but would now like to have it shipped instead, we would be happy to cover the costs of shipping this go-around since circumstances are so crazy right now.  Please send us an email with your shipping address if this is the route you would like to take.

March 14, 2020 | 3:45PM

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Spring 2020 Shipments

As of this moment, we are cleared for shipments on our expected dates: March 23rd for all states except California and then March 24th for all California orders.  We realize that life is a little mixed up right now, so if you need to change your address due to an office closure or delay your shipment due to sheer Corona craziness, please reach out to us ASAP – between now and Monday would be best if at all possible.  We will be monitoring shipments closely, but your help in sharing your most up-to-date information is huge in making sure everyone’s wine arrives safe and sound.

March 14, 2020 | 3:45PM

Taking Care of our Staff

Most of you know as well as we do that we have one of the best teams on the planet, and taking care of them is our #1 priority.  All members of Team Epoch are instructed to keep us updated on how they are feeling and their comfort levels about working with guests; we will make all the necessary accommodations to make sure everyone is at ease during this period of uncertainty.

March 14, 2020 | 3:45PM

SLO County COVID-19 Updates

Need ‘Quarantine’ Epoch?

Now that all Release loose ends have been tied up, our Online Store is back up and running.  You may not have enough toilet paper to ride out Coronavirus, but we certainly don’t want you to be without wine.  As mentioned, shipments thus far are still operating as normal.  If you want more Epoch to accompany your home quarantine, we will cover ground shipping costs for orders of any size for the next thirty days.  Our Online Store only has a few wines available, but let us know if you have any special requests, and we will see what we can do.

March 14, 2020 | 3:45PM

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Sending our best wishes for good health and much happiness,

Liz & Bill Armstrong and all of Team Epoch